Anakeesta is currently looking for energetic, enthusiastic individuals to join our team. If you believe you meet the qualifications below and have an interest in being part of the Anakeesta team, please send your resume to 147 Baskins Creek Bypass, Gatlinburg, TN 37738 or an email to



Organization:                       Anakeesta Adventure Park
Date Posted:                         February 2017
Date Needed:                        March 2017
City:                                        Gatlinburg
Location:                               Tennessee
Country:                                United States
Primary Category:               Operations
Type of Position:                  Full-Time
Experience:                           1-2 years


Overview: Anakeesta is a Gatlinburg based family outdoor experience that will open in summer 2017.  We are looking for a General Manager.  The Assistant General Manager (AGM) will report directly to the General Manager.  The AGM must be professional, committed to the business, and personable toward the staff and guests. The position is full-time, year-round and the hours of work will vary seasonally.

Qualifications and Experience Desired:

  • ACCT Lever II course facilitator or higher.
  • Current CPR/First Aid certification.
  • Minimum of wilderness first aid certification (16 hrs).

 Preferred Qualifications:

  • Strategic thinker with ability to generate creative solutions for addressing issues that may arise.
  • Ability to prioritize multiple projects and recommend solutions when needed.
  • Exceptional interpersonal skills with the ability to engage and earn the confidence of the staff.

Position Responsibilities and Duties:

  • Provide direct oversight to all Anakeesta adventure elements and staff.
  • Assist GM with adventure job applicant reviews, and interviews,
  • Handle employee scheduling, mentoring, and performance reviews.
  • Provide guidance to adventure employees for consistent interpretation and application of policies and procedures.
  • Develop and consistently update operational and risk management plans for adventure programs and courses.
  • Develop training curriculum for all course guides: both hard and soft skills needed to provide guests with a safe, efficient, and once in a lifetime experience.
  • Budgeting – request, review, and oversee approved budgets and closely track revenue as well as being fully accountable for all expenses and labor.
  • Provide input and participate in orientations, policy evaluation, manuals, recruiting strategies, etc. as requested.
  • Maintain healthy lines of communication with management team.
  • Provide consistent feedback to management about employee concerns as well as highlights.
  • Coordinate or schedule daily/monthly/annual inspections of equipment and courses.
  • Report and log all workers’ comp. claims with Human Resources.
  • Other duties as assigned.

Send resume and cover letter to P.O. Box 1543, Gatlinburg, TN 37738 or email .  


Lift Operator 

Successful Lift Operators help guests safely and efficiently load, ride, and unload the chair lifts and gondola cabins, help assist in the monitoring and maintenance of this complex machine, and always greet and engage with guests in a friendly and professional manner.

Job Duties

While performing the duties of this job, employees are regularly exposed to moving mechanical parts and all weather conditions

  • Responsible for guest safety at the chairlifts/gondolas
  • Greet, engage, and scan every guest, every time
  • Identifying invalid scans and properly reporting them
  • Assists in daily setup and routine maintenance of lift areas
  • Assists all guests in loading, riding, and unloading of the chairlifts/gondolas
  • Monitor the operation of the lift continually and notify the appropriate personnel of any problems or unusual conditions
  • Complete all required paperwork legibly and in a timely manner
  • Other duties as assigned

Job Qualifications

  • Professional, friendly, and positive attitude – even in stressful situations
  • Serious-minded when it comes to safety
  • Able to stand for the entire work day
  • Enjoy working outdoors in all weather conditions including but not limited to snow, extreme cold, and wind

Physical Requirements

  • Able to lift 50 lbs.; can push, pull, grasp, lift, kneel, stoop, climb, balance, crouch, crawl and stand for long periods of time.

Must be able to work holidays, weekends, and/or evenings as necessary. We are a 7-day a week operation open into the late evening.

Send resume and cover letter to 147 Baskins Creek Bypass, Gatlinburg, TN 37738 or email .  


Adventure Guide

Successful Adventure Guides are responsible for leading, monitoring, and guiding guests through the zipline and mountain coaster activities. Along with the technical skills which we will teach you, successful Adventure Guides follow all safety policies and procedures perfectly while engaging with guests in a professional and friendly manner.

Employee Job Duties:

  • Engage in friendly conversation with participants
  • Properly follow all safety procedures for Zipline and Mountain Coaster activities, including properly equipping guests with correct safety equipment, instructing participants on safety policies and procedures, and finally making sure properly safety procedures are followed throughout their experience.
  • Gain trust of customers through expertise, personality, and professionalism
  • Hook customer safely to zipline course including rappels
  • Safely receive ziplining participants at end of zipline using our braking system
  • Teach customers about surrounding area’s history, interesting facts, and company’s eco-friendly practices
  • Help customers overcome fear of heights through positive encouragement
  • Maintain cleanliness of facilities inside and outside
  • May help maintain premises; i.e. chopping wood, clearing trails, cleaning tree debris

Job Qualifications:

  • Professional, friendly, and positive attitude
  • Serious-minded when it comes to safety
  • Ability to consistently start/carry on a comfortable conversation with strangers
  • Ability to naturally command the attention of a group of 10-12 people
  • Ability to instill confidence in others in own ability as adventure guide on first impression
  • Enjoys working outdoors

Physical requirements:

Under 250 pounds
Able to lift your knees to your waist
Able to stand and be moving for most of 8 hours

Generally, fit enough to give participants confidence in your physical ability to be responsible for them in this potential dangerous activity

Additional physical requirements exist for Receiving Zipline Guides: Able to efficiently pull yourself and another person 300 feet up a slightly inclined zipline

Send resume and cover letter to 147 Baskins Creek Bypass, Gatlinburg, TN 37738 or email .  



Successful Ticket & Sales Agents accurately and efficiently process ticket sales, promote and clearly explain Anakeesta’s activities to inquiring guests, help direct guests, take tickets, and are available to answer any questions guests may have in person or over the phone. Basically, this position acts as the salesperson, cashier, greeter, and ticket taker of Anakeesta, depending on the needs of the day.

Job Duties

  • Provide friendly and professional customer service
  • Help direct guests and politely answer any questions
  • Accurately and efficiently ring up customer sales
  • Properly manage your cash drawer at beginning and end of shift
  • Answer phone calls regarding general questions and bookings
  • Follow all company policies and procedures
  • Maintain clean and orderly workspace
  • Take tickets/crowd control

Job Qualifications

  • Relevant work experience – preferred
  • Professional, friendly, and positive attitude
  • Basic math skills
  • Basic computer skills with ability to learn register
  • Ability to fluently communicate with co-workers and guests in written and verbal English
  • Enjoys working outdoors

Send resume and cover letter to 147 Baskins Creek Bypass, Gatlinburg, TN 37738 or email .  



  • Prepare food service facilities for the serving of food; count and set out an appropriate number of food trays; prepare the steam table for serving hot meals.
  • Wash and prepare eating and serving areas; set out food, trays and beverages per established procedures.
  • Maintain work areas and serving areas in a clean, sanitary and safe condition; wash and clean counters and steam tables; wash and store pots, pans, trays and kitchen equipment.
  • Heat, portion and serve food to students and staff per established procedures.
  • Count money and prepare money boxes or cash registers with appropriate amount and denominations of change.
  • Sell a variety of foods and beverages and make proper change; collect tickets and money for meals and beverages sold and make appropriate change.
  • Assist in storing unused food and supplies; dispose of unusable leftovers and garbage.
  • Follow all Anakeesta policies and procedures perfectly while engaging with guests in a professional and friendly manner.

Send resume and cover letter to 147 Baskins Creek Bypass, Gatlinburg, TN 37738 or email .